Collections Management Platform

miFIN™ Collections is a robust collections management platform designed to help lenders address common challenges like delinquencies, overdue accounts, recovery delays, and legal escalations. By automating and optimizing the collections workflow, this advanced collections management platform empowers financial institutions to manage every stage of the collections process with precision and control.

The platform seamlessly integrates with one or multiple source systems, allowing for efficient case sourcing, categorization, and allocation. With logic-based queues and sub-queues, lenders can tailor action strategies based on risk levels, repayment history, or customer behavior.

From automating Promise to Pay workflows and dunning communications to managing legal actions and repossessions, miFIN™ supports your team with the tools needed to reduce manual overhead, improve recovery rates, and lower operational costs. This comprehensive collections management platform brings structure and visibility to your collections strategy—making it easier to stay proactive and compliant in a rapidly evolving lending environment.

Business Benefits

 

Improved Collection Rates Due to Better Process Management, Collaboration, and System Alerts

Effective Decision-Making with Real-Time Information Availability to Managers

Smoothens the Process of Data Collection and Submission Between Field and Office

360 Degree View of Customer

Automation of Legal Process

Effective Field Force Tracking and Management

Why miFIN™ Collections?

Debt collection software with working queues based platform that provides comprehensive functional coverage

Handles pre-emptive as well as delinquent collections

Define configurable contact workflow across collection stages
More responsive collection efforts enabled through mobility

Highlights

Visibility of cases of entire hierarchy below oneself

PTP (Promise To Pay) management – capture, auto update of met/broken PTP

Comprehensive customer contact management to audit trail/history of all the actions taken on a case

Legal process management with settlement schedule generation and tracking, and repossession and auction management

Search and advance search on multiple parameters
Templatized dunning

Cash/Cheque pickup management using a mobility interface

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Our Clients